Responsible Gambling

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other uncertain outcomes, and previous results do not determine what will happen next. A win does not mean that another win is more likely, while a loss does not mean that a win is due. Treat each wager as the cost of entertainment rather than an investment or source of income.

Set a budget before you begin and make sure it covers only money left after essential expenses such as rent, mortgage payments, food, bills, transport and other commitments. Never use borrowed money, money set aside for necessities or funds intended for someone else. If losing the amount would cause stress or affect your daily life, the amount is too high.

Plan your session

• Decide how much money you are prepared to lose before you start.
• Decide how long you intend to play and take regular breaks.
• Keep gambling separate from household finances and essential spending.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Do not chase losses by increasing your stakes or continuing for longer than planned.
• Remember that gambling outcomes are independent and cannot be controlled by a system, pattern or lucky routine.

A budget should be treated as a firm limit, not a target to spend. If you reach it, stop for the day or the period you have chosen. Walking away is a responsible decision, whether you are winning or losing.

Safer gambling tools and personal limits

Safer gambling tools can help you maintain control over your play. Depending on the account features available to you, you may be able to set spending, deposit, loss or session limits, review your gambling activity, take a temporary break or request account closure. Read the information shown when selecting a tool so you understand how it works and when any change will take effect.

Useful limits to consider

• A deposit limit can restrict the amount added to your account during a selected period.
• A spending or loss limit can help keep your total gambling within a chosen budget.
• A time limit can remind you to finish a session after a planned period.
• A reality check can provide information about how long you have been playing or how much activity has occurred.
• A temporary break can help you step away from gambling for a set period.
• Self-exclusion can prevent access to gambling services for a longer period where that option is available.

Choose limits before gambling rather than after you have started. Make them realistic and based on your personal circumstances. A limit should not be increased simply because you have reached it. If a limit is difficult to set, change or follow, consider stopping play and asking for support.

If you request account closure or self-exclusion, do not create another account or use another person’s account to continue gambling. Do not ask another person to place bets on your behalf. Account details and payment methods should remain personal and must not be shared. If you believe your account needs to be restricted, use the responsible gambling or support options available on the website.

Protect your account

Keep your login information private, use a strong password and sign out when using a shared device. Monitor account activity and payment records. Contact the available support team promptly if you notice activity you do not recognise or believe another person has accessed your account. Security measures can reduce unauthorised use, but they cannot remove the financial risks of gambling.

Recognising when gambling may be a problem

Gambling can become difficult to control gradually. You may not notice a problem at first, particularly if gambling is presented as a normal part of your routine. Pay attention to changes in your spending, mood, relationships and daily responsibilities. You do not need to wait for a serious financial loss before asking for help.

Possible warning signs

• Spending more time or money gambling than you originally intended.
• Trying to win back money after a loss or feeling unable to stop during a session.
• Increasing bets or deposits to get the same excitement as before.
• Borrowing money, selling possessions or using credit to gamble.
• Gambling with money needed for bills, food, rent or other essentials.
• Hiding gambling activity, losses or account information from family and friends.
• Feeling anxious, irritable, guilty or low when you are not gambling.
• Missing work, study, sleep, appointments or social activities because of gambling.
• Arguing with people close to you about how often or how much you gamble.
• Thinking about gambling much of the time or planning your day around it.
• Returning to gambling soon after deciding to stop or take a break.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.

One warning sign can be enough reason to pause and review your gambling. Stop deposits and play if you feel you are losing control. Remove saved payment details where possible, avoid gambling websites and applications, and tell someone you trust what is happening. A clear conversation with a family member, friend, counsellor or health professional can make it easier to take the next step.

If you have lost money

Do not try to recover losses by gambling more. Chasing losses commonly leads to larger bets, longer sessions and greater financial pressure. Take a break, review your finances and focus on essential commitments first. Consider contacting a free or low-cost financial counselling service in your state or territory. A financial counsellor can help you understand your options without judging you.

Getting support and protecting others

If gambling is affecting you, support is available. You can use the responsible gambling features on this website, contact the available customer support channel, or speak with an independent gambling counsellor. Australian support services may provide confidential advice, counselling, financial guidance and information about self-exclusion. Options can vary between states and territories, so choose a service that is appropriate for your location and circumstances.

When contacting support, explain what is happening as clearly as you can. You may wish to discuss how often you gamble, how much money is involved, whether you are chasing losses, and whether gambling is affecting relationships, work or your wellbeing. You do not need to have all the answers before making contact. Asking for information is a sensible first step and does not commit you to any particular treatment.

Underage gambling

Gambling is only for people who meet the applicable legal age requirements. Minors must not create or use an account, place bets or access gambling services. Parents and carers should keep payment details, passwords and gambling devices secure, use appropriate device controls and talk openly with children about the risks of online gambling. Do not allow another person to use your account, even if they say they are only testing a game.

Your wellbeing comes first

Responsible gambling is part of looking after your financial, mental and social wellbeing. If gambling has contributed to immediate financial hardship, serious distress or thoughts of self-harm, seek urgent help through local emergency services or a qualified health professional. If you are concerned about someone else, encourage them to pause gambling and offer practical support, while remembering that you cannot control another adult’s choices.

King Maker Casino encourages every player to make informed decisions, use available controls and seek help early. If gambling no longer feels like entertainment, stop playing and choose support instead.